To insure that communications
occurs, we must know how to speak in a manner that will be understood
by the listener. We must first know who we are, how we speak and listen
and understand. To facilitate communications, we must then be able to
identify how our listeners speak, listen and understand. To make it
happen, we need to speak, not out of ourselves, but into them.
In over 15 years of consulting,
I have discovered that 95% of business problems are not business problems
- they're communications problems! Knowledge of who we are, our basic
personality-type, enables us to be able to learn about others and therefore
communicate with them.
- What is Communication?
- What does it mean?
- How does it occur?
- What interferes with
- What is Personality?
- How does Personality-type
impact communications between people?
- How does each Personality
- How can we facilitate
communications with different types?
- Your Personality (profile
test and scoring)Available as take home if interested.
Interwoven with the theory
will be stories of communication and miscommunication due to misunderstanding
of the basics of Personality styles. These include tips for interviewing,
building teams and customer service.
here to have Deb contact you about presenting this program to your