90% of all business problems
are communications problems.
Most of the advice that's
out there on how to solve those problems sounds like the Nike slogan,
"Just do it." That's fine, but it doesn't tell you enough, and it doesn't
help you get the job done. That's where Deb comes in.
Deb uses her own excellent
communication skills to help you understand the problems that you and
your people face and learn the tools and techniques you need to solve
them. And she knows which ones are most important, because of her own
real-world experience in facing and solving business communications
problems like the ones you and your people face every day.
If you're going to communicate
effectively, you have to start out by understanding what communication
is. Deb's definition is straightforward: "Communication is getting what's
in your head into someone else's head."
That sounds simple. You
open up your mouth and start talking, or you sit down at the word processor
and bang out a memo. But you know from your own experience that it's
not that easy at all.
There are three big reasons
why communication doesn't work. Communication doesn't work because the
speaker doesn't account for the receiver. Communication doesn't work
because the speaker doesn't account for audience needs. Communication
doesn't work because the speaker doesn't use the right technique.
That makes sense. The question
is, "How do we make it work?"
You have to start out by
understanding who you are - what your strengths and style are.
Understanding your own strengths
and style is not enough, you also have to be able to analyze the style
and needs of the people who would be receiving your communication.
Communication is a dynamic
process, and that means that you also need to know how to adapt and
modify your communication on-the-fly to be successful.
Check out these articles
Keys to Clearer Communication
of the Essence
Deb has two programs that
will help your group communicate more effectively.
by Design helps you and your people understand how their style and
the style of the people they're communicating with can make or break
the communications process.
Preparing a Powerhouse Presentation, Deb teaches you the techniques
that work when you're making a speech or some other presentation to
clients get the best results when they combine one of Deb's presentations
with one-on-one and one-on-group work to improve communication skills.
here to have Deb contact you about presenting a program to your group.